Scania is a world-leading provider of transport solutions in more than 100 countries. To keep its customers’ heavy lorries and buses running with minimal downtime, Scania relies on an RFID-based real-time tracking system at its global logistics center in Oudsbergen, Belgium.
99.8 percent – that is the detection rate of the RFID systems at the loading docks at Scania’s parts logistics center. The figure is also a symbol for the pursuit of perfection the Swedish commercial vehicles manufacturer is known for.
Any imperfection in the delivery of spare parts – caused by delayed or incomplete shipments – could potentially lead to operational disruptions for Scania’s customers and hence provoke complaints. That is why Scania Parts Logistics faces the challenge of ensuring on-time deliveries to dealers and distributors from its main location in Oudsbergen, Belgium, together with regional parts warehouses worldwide.
Increased process efficiency and maximized productivity
Some years ago, Scania Parts Logistics identified a precise and efficient truck-loading process for each order as a key factor for ensuring on-time deliveries and, ultimately, customer satisfaction.
Consequently, the commercial vehicles manufacturer then initiated a project to minimize loading errors, increase process efficiency and maximize productivity at its distribution center in Belgium.
To effectively eliminate such errors, Scania’s technology partners Mieloo & Alexander, a systems integrator based in Hoofddorp, the Netherlands, and Smartrac, an Avery Dennison company, conceived and implemented a state-of-the-art UHF RFID-based solution that tracks parts through the relevant areas of the distribution center.
One main component of that solution is a network of RFID antennas that were installed at the three entrance gates to the shipping area in the global Parts Center at Oudsbergen. These antennas monitor all movements of the transported goods (packages) throughout the entire shipping area. RFID antennas are also installed at the six truck-loading ramps to record movements.