Getting retail digital transformation right

The recent rise of e-commerce linked with COVID-19 has put a strain on couriers’ capacity, while also having a negative impact on the environment due to the increase of packaging used for deliveries and returns. Buy Online Pick-up In Store (BOPIS), also known as Click & Collect, is quickly becoming an efficient alternative for retailers, as they look for ways to leverage their now empty stores to satisfy customer demand both online and offline. Watch our latest webinar with RFIDJournal Live, where Kris Barton, Director of Market Development shares insights and trends into the power of BOPIS and its potential to safeguard the environment, improve customer satisfaction and maximize stores’ efficiency.